Social Intelligence in a Covid World

It has been about 4 years since I last wrote about the benefits of a minimalist organisation. Back then, I was using the Hampshire-based firm, Cougar Automation, as an exemplar in strengths-based minimalism. They valued congruence within a flat structure that engendered trust. The outcome was that the firm was not only financially successful, but…

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Digital Access Pathway to Social Services for Older People

DIGITAL ACCESS PATHWAYS TO SOCIAL SERVICES FOR OLDER PEOPLE Using Ethnographic Research Methods to reinvent on-line Access to Social Services CLIENT Department of Health and Stockport Council – Adult Social Care  ACTIVITY Stockport Council – Adult Social Care provide services to older people living within the geographical area  This project was initially commissioned by the…

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World Café Event for Health Digitalisation Project

WORLD CAFE EVENT FOR HEALTH DIGITALISATION PROJECT Delivering service user insights for Health and Social Care Professionals through sharing individual experiences CLIENT Department of Health, The Inner North West London Health Authority and Westminster Council  ACTIVITY Common Assessment Framework (CAF) Digitalisation Project  KEY ISSUES: In a drive to improve the flow of sensitive patient information…

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