Posts Tagged ‘Designing Customer Pathways’

Digital Access Pathway to Social Services for Older People

By Andrew Woodward | October 2, 2017

DIGITAL ACCESS PATHWAYS TO SOCIAL SERVICES FOR OLDER PEOPLE Using Ethnographic Research Methods to reinvent on-line Access to Social Services CLIENT Department of Health and Stockport Council – Adult Social Care ACTIVITY Stockport Council – Adult Social Care provide services to older people living within the geographical area This project was initially commissioned by the…

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